Purchase Terms

PURCHASE TERMS

FOR SAFITY OF OUR CUSTOMERS

PAYMENT

All our prices are quoted in Swedish currency (SEK) and include VAT (25%). In the shopping cart you see the total price including all fees, VAT, shipping and payment.

Shipping: free shipping within Sweden right now.


PAYMENT OPTIONS

- Debit cards: We accept various payment cards (including VISA, MasterCard and Amex) so that you get as smooth shopping as possible. Of course, your card details are always protected so you can feel safe while your purchase. Shipping Options and feesWe deliver via Postnord to Sweden. Shipping fee within Sweden is 49 SEK. DELIVERY TIMEOur deliveries are approximately 2-5 working days after they have been submitted to Postnord. If you place an order on a public holiday or red day, we usually ship the item on the next weekday. We have some reservations regarding delays that we cannot influence. 


NOT COLLECTED PARCEL

If you do not collect your parcel from your postal office within 14 days, we will charge you our cost for delivery, return and stock cost. Right now, this sum is around SEK 300. Thus, unpacked parcels are not counted as a cancellation of your purchase. To use your right of withdrawal, complaint or exchange of your goods, you must contact us. If a dispute regarding a complaint should arise regarding your purchase, we follow the General Complaints Board's recommendations. 


STOCK

We at Li Ljung design jewelry strive to have as accurate stock balance as possible on our website, but at the same time we have  some reservations regarding final sale or missing item when ordering. In such case, of course, we will refund the entire sum to you. 


CANCELLATION/CHANGE

If you wish to cancel or change your order with us, you should contact us immediately. You can do this by calling our store on 046-136410 (weekdays 12-18) or by mail.


We at Li Ljung design jewelry use the rules of the Consumer Agency (Konsumentverket). We do not have returns, but have exchange rights. That is, the buyer can exchange their goods within 14 days, as long as the product is unused and in new condition. Call our store on 046-136410 (weekdays 12-18) or send an e-mail (info@liljung.se) before sending your goods! In case of a change, the customer is responsible for shipping parcell back to the store.


Addressed: Li Ljung design jewelryVästra Mårtensgata 10A, Lund, Sweden  


COMPLAINT

We at Li Ljung design jewelry use the Consumer Agency's (Konsumentverket) rules regarding complaints. Please contact us and explain the error or email us a photo so we can determine if it is a complaint. We can be reached at info@liljung.se or call +46 46 12 00 08 DELIVERY PROBLEM / TRANSPORT DAMAGENotify us as soon as possible if an error has occurred or the item is damaged. You can reach us at info@liljung.se or call +46 46 12 00 08 


PERSONAL INFORMATION

We at Li Ljung design jewelry comply with the General Data Protection Regulations (GDPR) regurding personal data. In connection with a purchase, we never disclose this information to third parties, which means that you can safely and securely shop with us. The information you provide to us, such as mail, name, home address, etc., only stays with us for your safety. We only collect your personal information to make your shopping experience easier, as well as offer best service to you.  


COOKIES

We have chosen to use cookies to ensure that you get the best experience possible with us. Cookies do not store personal information about you, only your use.Please contact us if you have any further questions!Send an email to info@liljung.se or call +46 46 12 00 08